If you are frustrated with your business internet or business phone service, you need to read this. Downtime?
S-l-o-w speeds? Poor quality? It can be maddening. It hurts your productivity and can bring your business to a standstill.
It does not have to be that way.
LOGIX Fiber Networks can supply your organization with lightning-fast business internet and business phone service that is reliable and secure. Connecting more than 3,000 enterprise buildings and 100 data centers and powering 10,000 businesses, LOGIX offers the most reliable business internet available.
With 99.999% uptime (less than 5 minutes of downtime per year) guaranteed in writing as part of a service-level agreement, the LOGIX fiber network is monitored 24/7 year-round for performance and security.
Why is Your Internet So Slow?
If you are searching for the best business internet provider for your organization, you should know that there are significant differences among providers. First, there is no real standard for what classifies as business internet, so you are going to have to do your homework. Even if you do have what some companies call “business-class internet,” you may still get slowdowns and disruptions.
Cable companies, residential internet suppliers and many national internet providers share or lease their lines. If reliability and fast speeds are important to you, there are a couple of issues you should know about.
Shared Internet vs. Dedicated Fiber
When sharing an internet connection, your speeds are affected by what your neighbors are doing. If other businesses are busy online, that can slow down your connection. You might even be sharing your internet with nearby residences.
LOGIX has dedicated fiber for your business internet. It gives you a direct connection to the internet, so what your neighbors do will not affect your internet connection. You will get the speed you signed up for, regardless of demand.
Leased Lines vs. Fiber Networks
Another thing these other companies do not tell you is that many of them lease their lines – especially the national internet service providers. When a problem arises, it is often difficult to find where the problem is and who is responsible for fixing it. This can lead to longer downtime (and finger-pointing). Even when they figure it out, they may have to hire contractors to fix the problem.
LOGIX owns 280,000 fiber miles. If you stretched it all out, it would be enough to circle the globe more than 11 times. With a dedicated fiber connection, you are connecting directly to the LOGIX Fiber Network. It is monitored 24/7 year-round by a network operations center for performance and security. If there is a problem, it is easy to track down and fix. LOGIX has local technicians nearby who can handle things.
National Customer Support vs. Local Support
Have you ever tried to call a cable company or a national company? You can spend hours on the phone just trying to reach the right person – if you can get through at all. When you do, they will often tell you that they are working on the problem, but have no idea how long it will take to resolve. They may not be in your state or even your country.
LOGIX has a Texas-based customer support team to take care of your business needs.
Limited Uploads vs. Synchronous Speeds
Residential services and cable companies may offer high download speeds but throttle upload speeds. Other business internet providers will cap your service or slow speeds when you hit pre-determined limits. They do it because they have a limited amount of bandwidth that they are using to serve their customers, and to save money.
LOGIX business-class internet offers higher speeds up to 10 Gbps or greater, and it is synchronous, which means that you get the same fast download and upload speeds. Also called symmetrical speeds, it is a must for today’s cloud-based environment. If you are sending data back and forth, connecting with remote workers or backing up files to the cloud, you need symmetrical speeds.
Are you doing a lot of videoconferencing these days? You need both fast upload and download speeds for smooth videoconferencing, especially if you are collaborating on work. Conducting high-definition-quality videoconferencing with multiple people and opening up apps is resource-intensive. Slow uploads can hurt performance.
The same thing applies to your Voice over Internet Protocol (VoIP) business phone service. During VoIP calls, the sound converts into data files that are sent back and forth constantly. You need the low latency and symmetrical speeds that LOGIX provides to avoid lag time and awkward conversations.
Cable vs. Fiber
If you are still relying on a cable provider for your business internet, you should also know that fiber is more dependable. It provides faster speeds and can travel significantly greater distances without degrading the signal. Also, electrical interference does not affect fiber during heavy rainstorms or severe weather.
LOGIX Fiber Networks: Built for Business
If you are looking for the best business internet and business phone service, choose LOGIX Fiber Networks. Contact LOGIX today to request a quote.