LOGIX Fiber Networks Launches Data-Driven Customer Experience Program to Enhance Customer Service and Satisfaction

taylor Press Releases

“LOGIX Listens” program leverages Medallia™ CRM platform to provide deep data mining and analysis of feedback from LOGIX’s more than 12,000 customers HOUSTON – (Nov. 14, 2018) – LOGIX Fiber Networks, the largest independent fiber network provider in Texas, and a leading provider of data center solutions, today announced the launch of “LOGIX Listens,” its new customer experience program. LOGIX Listens includes direct-to-customer surveys designed to elicit feedback, including candid …