When you’re looking for a business internet service in Texas, you want to choose a business internet provider that will be your partner. Internet is so critical to your operations. It’s important to make sure that you have the best possible connectivity, reliability and security to power your business.
Which business internet service provider you pick is more important than ever. The migration of work to the cloud has put greater demands on connectivity. With more than 90% of enterprises using cloud services and more than two-thirds of enterprise infrastructures in the cloud, you cannot afford slowdowns, disruptions or downtime.
Key Considerations for Finding the Best Business Internet
So what should you look for when shopping for the best business internet?
Speed
You want fast internet, but it’s about more than just speed. You want a consistent, reliable business internet service that does not slow down during peak times. With a dedicated business internet connection, you will not share your connection with other customers. A fiber connection will provide high-speed business internet with symmetrical speeds, enabling you to upload and download data at the same fast speeds simultaneously.
Depending on your business needs, the best business internet service providers offer multiple levels of speed. Look for a provider that offers at least 10 Gbps. Make sure that your provider does not throttle speeds or slow down connectivity during peak times, like cable companies or many regional or national internet providers.
Connectivity
Fiber is the most reliable and fastest connectivity you can get. Providing high throughput and exceptionally low latency, fiber is also easy to scale as your business grows.
There can be a significant difference between business internet service providers, however. For the most reliable service, you want to work with a company that owns and operates its own fiber network. Companies that use coaxial cable or lease fiber lines for the majority of their networks cannot deliver the same levels of service.
LOGIX Fiber Networks is the largest independent provider of fiber connectivity in Texas and monitors connectivity 24/7 year-round at a Texas-based network operations center. This assures high availability.
Reliability
You will want to examine your service-level agreement (SLA) carefully so that you know what you’re getting. The best business internet service providers will offer the five nines (99.999%) for optimal uptime. SLAs should also address:
- Network definition and scope.
- Network availability.
- Latency and packet delivery.
- Mean time to repair.
- Service credits and remedies for failure to meet obligations.
Price
Price is always a factor when comparing providers. If possible, look for all-in-one pricing so you know exactly how much you’ll pay every month. Pay attention to extra fees for items such as installation, equipment rentals or data overages, which can increase your bill significantly.
You may be able to bundle different services to save money or eliminate having to work with multiple providers. This includes services such as Voice over Internet Protocol calling, cloud-hosted private branch exchange and network security solutions.
Customer Support
Just about every company will tell you they have great customer support, but we all know that is simply not true for all of them. In fact, many of the national internet service providers have some of the lowest customer satisfaction scores across all industries.
Work with a company that prides itself on exceptional customer service and support.
LOGIX Fiber Networks has Texas-based customer support that is friendly and fast. When you work with LOGIX, you also have a dedicated account representative who can help with whatever you need. You will not have to talk to someone halfway across the country or go through multiple layers of support teams to get someone who is knowledgeable and can answer your questions.
Choose LOGIX Fiber Networks
If you are considering business internet service in Texas, make LOGIX Fiber Networks your first choice. With 300,000 fiber miles connecting 10,000 business customers throughout the state, 3,000 enterprise buildings and more than 80 third-party data centers, LOGIX provides fast, reliable connectivity to power your business.
With best-in-class network reliability, business internet speeds up to 10 Gbps, fast response times, flexible options and exceptional service from local LOGIX employees, LOGIX Fiber Networks is built for business.
Call LOGIX today at 281-688-6283, or request a quote online from our business internet specialists.