Business phone service is no longer just for making and receiving phone calls while sitting at your desk. Voice over Internet Protocol and cloud business phone and internet services give you access to unlimited local and long-distance calling, integration with video calling and third-party software, and a fantastic assortment of advanced calling features.
The best business phone service providers can create a customized solution to meet your needs, whether you want to keep your existing equipment, upgrade your systems or move everything into the cloud with a hosted private branch exchange (PBX) solution.
Buying Business Phone and Internet Service: Determine Your Requirements
If you are considering switching to a new phone system or business phone service provider, you should think about how you plan to operate. Here are some of the questions you will want to answer:
- How will you use the phone system?
Do you need basic business phone service, or do you want advanced calling features like integrated texting, messaging, presence, auto-attendant and automated call routing?
- Do you want to buy or rent equipment, or upgrade a legacy system?
You will have options to buy equipment now, rent it over time or integrate business internet with your current phone system. You can eliminate capital costs by moving to a hosted PBX system.
- How many employees will be using the business phone service, and where are they located?
Most business phone service providers charge per user, so it is essential to know how many users you have. Whether you do business in branch offices, remote locations or have work-at-home employees, options are available for each situation.
- Do you do business internationally?
Unlimited local and domestic long-distance calling should be a standard feature. If you do business internationally, however, you should inquire about rates and how they work.
- What calling features do you need?
Internet-enabled business voice plans offer a long list of advanced calling features to help your business run efficiently. Make sure that your business phone service provider offers the features your business needs.
What to Look for When Buying Business Phone and Internet Service
Once you have an idea of your business requirements, you need to know what to look for when choosing a business phone and internet service provider. Here are some of the key things offered by the best business phone service providers.
Fiber Network Connectivity
For the best performance and reliability, do not accept anything less than a fiber network connection. Fiber provides the fastest speeds and most reliable performance.
If you work with a national business internet service provider or a cable internet company, you may not get your desired speeds. You may experience slowdowns or interruptions when you have a copper or coaxial connection rather than fiber. In many cases, you will be sharing an internet connection with neighboring businesses, which means that their internet use can affect yours.
Only dedicated internet over fiber gives you the fast, symmetrical and scalable speeds that can grow as your business grows.
Low Latency
When using the internet for your business phone service, you need a fast connection with exceptionally low latency. Latency is the delay in processing data over the internet. A millisecond delay when downloading a file or accessing an app may not be a huge concern. However, when conducting a voice call or video call, that delay can cause lags or interruptions that affect the quality.
Reliability
If your internet or business phone service has frequent outages, it hurts your business. Make sure to work with a business phone and internet service that offers 99.999% network availability and guarantees it in writing.
The Largest Independent Fiber Network in Texas
With LOGIX Fiber Networks, you get the largest independent fiber network in Texas, lightening fast internet speeds with low latency, and the reliability you need.
LOGIX owns more than 300,000 fiber miles in the state, so when you connect to LOGIX fiber, you get a direct connection to the internet without using leased lines. LOGIX has a state-of-the-art core backbone and multiple fiber rings in major Texas markets for enhanced redundancy. If there is a problem with network congestion, LOGIX automatically reroutes traffic to give you the optimal connection.
How to Buy the Best Business Phone Service and Internet in Texas
LOGIX Fiber Networks offers the most reliable business internet available in Texas.
LOGIX operates a Network Operations Center (NOC) in Texas that monitors its fiber network 24/7 year-round for performance and security to ensure access to your critical applications. Friendly, Texas-based customer service and support teams are on standby to help with anything you need.
Business customers in Houston, Dallas, Fort Worth, Austin and San Antonio know that buying the best business phone and internet service in Texas is important. Contact LOGIX Fiber Networks to request a quote today, or check out the current deals on the LOGIX website.