LOGIX FiberPulse Accelerated Business

What is Hosted PBX, and How Can It Help Your Business?

A Hosted private branch exchange (PBX) phone system moves your voice and collaboration services from on-premises housed and maintained hardware to a cloud-based service.  Since it is cloud-based, your telephone service is delivered over the internet enabling the mobility and scalability businesses need.

A Hosted PBX service can reduce capital expenditures and the need for on-site support while also providing access to all the same advanced features that you would get with an on-premises solution.

How Does a Hosted PBX Help Your Business?

A Hosted PBX phone system provides multiple benefits, especially when compared to a traditional on-premises PBX. For example:

  • There is no hardware required to buy upfront, which lowers implementation costs.
  • Your provider handles support and maintenance, which frees up staff time and eliminates additional maintenance costs.
  • You can manage phone services for distributed workforces and branch offices via a central platform.
  • You can make changes quickly with an online portal.
  • The service scales as your business grows
  • You can easily integrate and connect with other unified communication tools.

The Solution for Remote Workers

A Hosted PBX phone system is the perfect solution to provide remote workers access to advanced calling features regardless of where they are working. It is easy to forward calls to any phone number and pick them up on any cell phone, laptop, or tablet with an internet connection.

Remote workers can also initiate calls using a mobile app that routes through your Hosted PBX phone system. Callers will see the business phone number on their screen, regardless of what device employees are using and where they are working.

Combining a Hosted PBX phone system with unified communications and collaboration tools enables remote teams to work together. It does not matter whether employees work at the office or thousands of miles away. They are all connected on the same platform.


Nearly two-thirds of all businesses have switched to VoIP phone systems. By adding Hosted PBX and VoIP to your business internet plan, you can significantly improve call reliability.

A traditional PBX has no failover, and a single point of failure can put your business at risk. With a Hosted PBX phone system, you can continue working as long as you have an internet connection. You can utilize all your voice and collaboration features from cell phone, laptop or tablet regardless of where you are working from.   You also will not lose any of the voicemail or data stored on the system, because it is all stored in the cloud.

Why Choose LOGIX for Your Hosted PBX?

When you use a Hosted PBX phone system with dedicated internet from LOGIX Fiber Networks, you get 99.999% uptime guaranteed by a service-level agreement. LOGIX has 24/7 year-round monitoring at its Texas-based Network Operations Center and friendly, local service in case of any problems.

With LOGIX, you get:

  • Flexible business connectivity that can scale as your business grows.
  • Lightning-fast internet speeds with low latency for better call quality.
  • Fully dedicated business fiber direct to your business.
  • Texas-based customer care and service teams.

LOGIX operates the largest independent fiber network in Texas and provides the most reliable VoIP and Hosted PBX experience for your business.

You can also bundle services for a more comprehensive internet, voice and video calling service, including LOGIX SD-WAN Secure. LOGIX SD-WAN Secure offers state-of-the-art network security, including a next-generation firewall, unified threat management, URL filtering and antivirus protection. This service also allows you to manage network traffic dynamically by automatically routing applications on your network, including from remote workers, for optimal performance.

Do you want to move your phone service to the cloud, lower CAPEX costs, and enjoy enhanced calling features? Contact us to request a quote on a Hosted PBX phone system.