Local businesses are the backbone of your community. They are your friends and neighbors and have a vested interest in your success. So working with other local businesses is a good idea in most circumstances. However, should you go local with your business internet service, or does it make more sense to work with a national provider?
While your first thought may be that a company with a national footprint can provide greater scale to provide better services, let’s break down why a local company may be the best business internet provider in your area.
You may not know that many regional and national service providers do not own or operate their own lines throughout their network. They often lease lines from other companies, often local providers, to cover service areas.
Local providers typically operate their own networks. For example, LOGIX is the largest independent fiber business internet provider in Texas, with more than 300,000 miles of fiber throughout the state. This means you get high-speed, reliable business internet on a built-for-business network.
Friendly, Local Customer Support
When you search online for the “best business internet provider in my area,” you will likely see a variety of options. With a local company, however, you get friendly and personal customer service unmatched by large companies, which will likely send you to a call center handling a high volume of calls.
LOGIX operates a Texas-based customer support center and Texas-based network operations center, along with local technicians nearby, to handle any issues that may arise. These local resources can offer faster, more responsive service and customer-first support.
National providers have to juggle multiple priorities. If your region is not at the top of the list during disruptions, you may end up waiting as resources are applied elsewhere. With local monitoring and technicians, you will get a faster response and priority status. Having technicians nearby minimizes travel time and procuring outside contractors to resolve problems.
Local companies likely have established relationships within communities. This can make a big difference when it comes to installing lines, dealing with permitting and navigating complex community rules. A local business internet service provider will also have in-depth knowledge of the existing infrastructure and hyperlocal factors that can affect service delivery.
The best business internet providers can create customized solutions for your business. A company like LOGIX will work with you to find the right level of service and support. Many national internet providers do not have the flexibility to customize packages.
A local provider will take the time to understand your needs and how to provide the best solution for you, rather than force you to choose among packages that may have costly add-ons. While there are solutions bundles available, the business internet specialists at LOGIX can also create customized plans that fit your exact requirements.
A company like LOGIX is also more likely to be more agile to respond to changing business and industry conditions versus national providers. There is less bureaucracy getting in the way of making decisions or adopting new solutions as things change.
Supporting Your Community
When you do business with a local company, you support your community. This keeps more of your dollars circulating in the local economy and stimulates further investment. National providers, especially those that lease lines, may stop providing services in areas that are not as profitable as others. A local business internet provider that has built out its own network is committed to the community and is more likely to provide continued service into the future.
Find the Best Business Internet Provider in My Area
When searching for the “best business internet service in my area,” do not overlook local providers like LOGIX Fiber Networks. LOGIX is the most reliable business internet available in Texas and can build custom solutions for all of your business internet needs. With Texas-based, friendly customer service and support, you get responsive and fast service you can depend on.
More than 10,000 demanding businesses rely on LOGIX as their internet service provider. These businesses know the power of working with a local provider that has a built-for-business fiber network dedicated to serving them.
LOGIX offers best-in-class network reliability, fast response times, flexible options and exceptional service from local LOGIX employees.
Call LOGIX at 281-688-6231, or request a quote today and discover the difference.