Over the past year, we have all learned the importance of reliable business internet service. With more employees working remotely and increased video calls, slow speeds and downtime are more than just a nuisance. When there are problems with your business internet, it is a productivity killer.
That is the last thing you need.
What you need are solutions, so you can worry about running your business and not your business internet.
Here are the solutions that business internet providers should be offering you:
- Reliable business internet.
- High-quality business phone and a hosted private branch exchange (PBX).
- A software-defined wide area network (SD-WAN) with an integrated next-generation firewall (NGFW).
- Other solutions to help you grow your business.
Reliable Business Internet
Reliable business internet starts with a dedicated fiber connection to your business.
With fiber, you get symmetrical speeds that can accommodate simultaneous uploads and downloads even during peak usage times, virtually eliminating slowdowns.
Fiber is scalable as your business grows, so you can pay for what you need now but quickly add additional capacity. LOGIX Fiber Networks offers business internet solutions at various levels of speeds as high as 10 Gbps.
LOGIX operates a 24/7 year-round Texas-based network operations center to monitor your network for performance and security. With a state-of-the-art core backbone and multiple fiber rings in major Texas markets, you get redundancy and resiliency. LOGIX also has diverse tier-1 internet peering points – the highest level of internet access – for reliable and fast business internet connections globally.
Unlike other business internet providers, if a problem arises, LOGIX has customer support teams in Texas and local technicians nearby.
Besides business internet, you also need enterprise-class voice solutions with dedicated and secure connections. The best business phone solutions should provide:
- Unlimited long-distance calling.
- Direct inward dialing.
- Disaster recovery.
- Multiple connection types, including plain old telephone service (POTS), Primary Rate Interface (PRI) and Session Initiation Protocol (SIP).
With a fiber internet connection, you get reliable, high-quality Voice over Internet Protocol calling.
Business internet providers should also be offering a hosted PBX solution. By moving your PBX to the cloud, you can take advantage of advanced calling features, including call recording, reporting, instant messaging and real-time chat.
With so many employees working remotely, a hosted PBX enables employees to originate calls and use the advanced calling features from their desk phone, mobile phone or any mobile device with a mobility app. A hosted PBX can also handle high-definition video collaboration.
LOGIX provides business phone service and business voice cloud solutions, including a hosted PBX, to power Texas businesses.
SD-WAN is a virtual architecture that manages your network traffic for optimal performance.
SD-WAN constantly monitors network traffic and automatically routes it in the most efficient path. It will also prioritize traffic in order to protect mission-critical applications so that business phone and video calls will receive priority treatment, thus ensuring high quality and reduced latency.
One big advantage of an SD-WAN is the ability to manage your entire network from one location. This allows IT teams to enforce security policies for applications and users across multiple business locations. If you need to add additional resources, you can also provision new locations.
An NGFW also provides a higher level of security for your network by identifying users, flows, packets and applications on your network, and automatically adjusting security and network policies. This helps mitigate threats, vulnerabilities and changes in the network environment.
The best NGFW solutions will provide real-time threat protection, including hourly updates of emerging threats and a full incremental security update daily. They should also track lateral movement within the system to detect unauthorized access or suspicious activity.
Depending on your business needs, you may require other online services. LOGIX is a full-service business communications solutions provider. We also offer:
- Business Ethernet: a complete private wide area network solution using the LOGIX fiber network.
- Business Wavelength: all of the features of dark fiber with the ease of a managed service.
- Cloud Connect: private and secure connections to cloud service providers such as Amazon Web Services, Microsoft Azure, Google and others.
- Data Center Colocation and Connectivity: connect to production and business continuity resources in a secure LOGIX colocation data center in Austin, Houston, Dallas or Fort Worth.
By working with LOGIX, a Texas-based business communications provider, you will get more than just business internet and business phone service. You will get solutions that make your business run more efficiently.
Contact LOGIX today to discuss your business communications needs. We will work with you to create a customized solution to power your business.