Your business depends on fast, dependable and reliable business internet services. You simply cannot afford anything less.
Yet many companies are dealing with less-than-stellar service. The 2022 American Customer Satisfaction Index ranked 45 different industries for satisfaction, and internet service providers came in dead last, scoring only 64 out of 100 on the satisfaction index. Clearly, there are a lot of people dealing with poor-quality internet service.
It does not have to be that way. If you are unhappy with your business internet services, there is a better option: LOGIX Fiber Networks.
Are you tired of dealing with:
- Slow internet connectivity?
- Inconsistent speeds?
- Maddening downtime?
- Frustrating response times?
- Long hold times for support?
- Downright rude customer service?
If so, it’s time for a change.
LOGIX Fiber Networks: Built for Business
LOGIX Fiber Networks is different from residential, cable and national business internet providers, offering the fastest and most reliable business internet.
The Fastest Speeds
With LOGIX, you get fast business internet speeds that scale as your business grows. You get optimal network uptime, throughput and performance, with symmetrical speeds up to 10 Gbps. The LOGIX fiber backbone accommodates simultaneous uploads and downloads at consistent speeds, even during peak usage.
LOGIX also provides Business Wavelength service that lets companies level up to 100 Gbps to connect to data centers and enterprises across Texas. Business Wavelength accommodates network architecture options such as multiple connections, diverse routes and load sharing with multiple point-to-point connectivity.
The Most Reliable Business Internet
LOGIX monitors network connectivity 24/7 year-round at its Texas-based network operations center, providing consistent quality of service and monitoring for both performance and security. With more than 300,000 miles of fiber in Texas, LOGIX has a state-of-the-art core backbone, dedicated fiber between major Texas markets and multiple fiber rings serving major Texas cities.
Therefore, LOGIX can offer the gold standard in business internet with 99.999% uptime. The “five nines” equate to about five minutes of downtime annually, and this uptime is guaranteed with service-level agreements (SLAs). Other providers may offer 99% uptime, which sounds great until you realize that you might lose your business internet for more than three and a half days. Even with 99.9% availability, you can expect downtime of 8.7 hours per year, or 2.8 minutes daily. With LOGIX’s five-nines service, downtime is limited to less than one second per day.
With LOGIX, you get dedicated fiber. This means no sharing of your connectivity with neighboring businesses, which can cause slowdowns during peak usage.
LOGIX owns its fiber network, which is significant if service interruptions occur. When you work with other business internet service providers that share or lease lines, you can lose valuable time as they work to find where problems are occurring and who will accept the responsibility for fixing them.
Exceptional Service and Support
The LOGIX support team is based in Texas, which means that you get friendly, local service without having to wait for hours on hold or talk to someone on the other side of the country. If there is an issue, local company technicians are on standby to fix any problems. You will not have to wait for someone to come from outside your area or for your provider to find a contractor that can make the trip.
In a recent study, 37% of those surveyed said they had a dispute with their internet service provider, and half of those complaints went unresolved. Some of the most common complaints included slow speeds, misleading sales tactics, deceptive pricing and poor service. Switching to LOGIX can eliminate these concerns. LOGIX provides fair, accurate and clear pricing coupled with the fastest, most reliable business internet in Texas and local, friendly customer service.
LOGIX is the largest independent fiber provider in the state, with Texas-based support teams and technicians. Connecting more than 10,000 businesses, 3,000 enterprise buildings and 80+ third-party data centers, LOGIX is the clear choice for demanding businesses that rely on the internet.
LOGIX offers other business internet services, including Voice over Internet Protocol and a secure software-defined wide area network, to help manage traffic and secure your network.
There is no reason to be frustrated with your business internet service. There is a better solution. Contact LOGIX Fiber Networks at 281-688-6283, or request a quote online.