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(Must live in the Dallas/Ft. Worth Metropolitan Area)
Job Summary:
The Fiber Locate Technician is responsible for locating and protecting all LOGIX buried fiber optic cable underground facilities.
Competencies:
- Responsible for understanding and adhering to company policies and living the Logix values
- Deliver timely results, ensure output is accurate and of high quality, focus on reliability
- Build domain knowledge and awareness of industry best practices
- Aware of larger strategy; complete tactical actions to support strategy and can contribute to discussions
- Competent in own role; aware of adjacent roles
- Understand position in Logix's value chain and impact on other roles
- Understand my role and how I impact our customers' experience
- Communicate clearly and ask questions for clarification
- Escalate risks to leadership
- Collaborates openly and effectively with team members and across the organization
Supervisory Responsibilities:
- None
Logix Culture:
Each team member has a responsibility to support and operate in alignment with our culture and company values. The behaviors and actions for each value may be different depending on the team member’s role and are critical to both the success of team members and the company.
Duties/Responsibilities:
- Reviewing and Prioritize 811 One Call tickets/ Call-Before-You Dig via KorWeb
- Map work locations via Google Earth .KMZ and OSP Insight
- Locate Logix fiber using provided locate equipment
- Marking the area with proper color paint, flags, and markings
- QC Logix construction projects to verify underground work is to Logix spec.
- Locate Technician must provide up to date ticket status
- Constant Monitoring of new/ongoing construction activity near LOGIX fiber
- Responsible for interfacing with other departments to aid with problem resolution and installation process improvements
- Locate technician must respond to emergency locate requests 24 hours per day, 365-day year.
- Meets and exceeds team member expectations by providing service and department teamwork:
- Demonstrates teamwork by cooperating and assisting co-workers as needed
- Communicates effectively with co-workers and management
- Performs other duties as required to provide excellent service and teamwork
Additional Responsibilities:
- Establish and adhere to a record of good attendance and punctuality
- Formal and informal training of fellow employees
- Dress appropriately to portray a professional appearance to customers and employees
- Maintain honesty and integrity in all dealings with contractors and co-workers
- Responsible for any special projects assigned
- Adhere to company practices and regulations
- Maintain confidentiality of fellow employees, customer and company information
- Works in a safe manner, adheres to the safety guidelines set forth in company policy
Required Skills/Abilities:
- Utility locating experience required
- Ability to define problem(s), define seriousness of problem(s), collect data, and establish facts
- Maintain positive attitude towards co-workers and customers
- Effective time management
- Must have valid motor vehicle operator’s license and a responsible driving record
Education and Experience:
High School diploma or General Education Degree. Must have equivalent experience in the Telecommunications industry. Utility locating experience required. Working knowledge of computers and ability to learn Korweb ticket database.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to speak clearly and hear. Standing and walking are also necessary, as well as sitting at a desk. This also entails climbing ladders of various heights, stooping, reaching, and lifting of heavy objects.
Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
Work Environment:
Maintain forty (40) hours per week performance level, plus additional hours as job requires. On-call for after hours and emergency response will be required. Outside environment ranging from below 32 degrees to high temperatures over 105 degrees. Work environment also sometimes consists of electrical hazards (voltage). Must be able to park a Logix Communications branded company truck at your residence.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
Physical Setting:
- Office
- Outdoor work
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: On the road